When it comes to choosing a foundation repair company, it’s helpful to get word of mouth reviews, but it’s simply not enough on its own. Here’s why:
Would you take fashion advice from someone who dresses poorly? Probably not. Would you listen to dietary advice from someone who eats McDonalds every day? Certainly not.
Then why ask a friend with no foundation repair experience about their recent dealings with an underpinning business? The chances are, they can’t tell the quality of the team’s work, and poor-quality work usually doesn’t reveal itself for a few years (when the home starts shifting again!).
Instead, you’ve got to ask yourself these 5 important questions which will point you in the right direction:
- What are their reviews like?
Reviews on the internet are a great way to distinguish the good foundation repairers from the bad. Do their reviews vouch for their work? Are their customers extremely satisfied with the service provided? Are the results long-term and won’t cause any problems down the track? This is what you should be looking for when assessing reviews of previous clients. Techniblock boasts dozens of 5-star reviews on Google, so just check those out!
- What services do they offer?
It’s ideal to find a foundation repair company who offers a broad range of services like bulk excavation, basement construction and wide range of underpinning services. This shows two things: 1) they’re highly experienced in their industry and 2) they have a large team with the right connections in their network, ensure you always have the best contractor working on your home or commercial building.
- How experienced are they with Melbourne soils?
Being an expert foundation repairer isn’t just about knowing the equipment. It’s also about knowing the soil. There’s little point in hiring the best foundation repair team in Sydney, because they won’t have a clue about the different soils in Melbourne. Techniblock has worked exclusively with Melbourne soils since 1989, giving us the advantage of experience.
- What kind of equipment do they have?
A professional foundation repairer needs premium grade equipment, including earthmoving equipment and piling machinery. If they aren’t using state-of-the-art equipment on your site, then you can’t be getting the best results.
- How good is their customer service?
Customer service is the final factor to look out for. Sure, some foundation repair teams do good work, but if they take 6 weeks to get back to you about a quote or a problem you’re experiencing, then that’s costing you money. Great service can be told straight away – just take note of how responsive, friendly and eager to work the team is.
Want a foundation repair company that ticks all of these boxes? Leave it to Techniblock. We’re Melbourne’s specialists in foundation repair and construction, with a history of excellent service and results. Get in touch with us today.